We would love to hear from you

Questions about a tool, a problem with your account, a privacy request, or an idea for something we should build - it all reaches the same small team.

Send us a message

Fill in the form below and it goes straight to our support inbox.

Other ways to reach us

Email us
support@pdflyhub.com
Best for anything that needs a written record.
Support hours
Monday to Friday, 9:00 - 18:00 (UTC)
Typical reply time: within 1 business day.

Looking for a tool?

Most questions we get are answered faster by the tool pages themselves - each one explains what it accepts and what it produces.

Browse all services →

Privacy requests

For data access, correction or deletion requests, write to privacy@pdflyhub.com or use the form with the privacy subject.

Read the privacy policy →

Before you write to us

How quickly will I get a reply?

We read every message and aim to reply within 1 business day. Support is staffed Monday to Friday, 9:00 - 18:00 (UTC), so a message sent over a weekend is answered the next working day.

A tool is not working on my file. What should I tell you?

Let us know which tool you used, what you expected to happen, and what happened instead - including any error message shown on screen. Please do not attach confidential documents to your first message; we will ask only if we genuinely need a sample.

Can I ask you to delete my data?

Yes. Choose "Privacy or data request" as the subject and tell us what you would like removed. Our privacy policy explains what we hold and for how long.